All products are posted tracked 24 and the tracking number sent to you once posted. Postage is free of charge if your order is over £70. This applies to both shop products and personalised products. (To find out more about our personal product services please follow this link.)

The price of postage is regularly updated to reflect the cost increases applied by the post office.

Postage is possible overseas but this is challenging given the changing tariffs and customs charges. Please enquire prior to ordering.

Products are obviously available at the time of your clinical appointment and also available to be picked up from our 18 Brandreth Road clinic waiting room during working hours with prior payment and arrangement. Local pick up is an option on the checkout page. Your order will be placed in a recyclable bag with your first name and initial displayed. Normal working hours are usually between 830-1800 but please check prior if making a dedicated trip.

Unfortunately it is not possible to just turn up and buy products unannounced.

Please contact us first.